Privacy Policy

1. Information We Collect

At Helados Guadalajara, we value your privacy. When you contact us through our website, request a free catering quote, or leave a review, we collect personal information you voluntarily provide, which may include your name, phone number, email address, and specific message or order details.

2. How We Use Your Information

We use the collected information exclusively to:

• Respond to your catering inquiries, orders, and questions
• Provide free quotes for event catering and party trays
• Display verified customer reviews on our website
• Improve our customer service, snacks, and website experience

3. Cookies and Local Storage

We use browser local storage solely to remember your language preference (English/Spanish) and to persist user-submitted customer reviews locally on your device. We do not sell or monetize personal cookie tracking data.

4. Third-Party Services

We may use trusted external analytics or CRM tracking integrations solely to ensure customer inquiries are delivered to Veronica Cordova without delay. We never sell, rent, or lease your personal contact details to third-party advertisers.

5. Your Rights and Contact Information

You may request to view, update, or delete your submitted inquiry details at any time by contacting our primary business owner, Veronica Cordova, via email at Veronicadiaz06@hotmail.com or by calling 726-261-2090.